Privacy Policy

[DRAFT – TO CHECK] This policy is a draft and must be reviewed before it is relied upon.

Who we are

Weaver Engineering Services Ltd ("we", "us") is the data controller for personal data collected through this website. We are registered in England and Wales, company no. 03146977. Our address is Broadway Buildings, Elmfield Road, Bromley, Kent BR1 1LW. You can contact us at david@weaver-engineering.co.uk or on 020 8462 6777.

What we collect

When you use our contact form, we collect the details you give us: your name, company, email address, phone number and message. When you email or phone us, we keep a record of that correspondence. Our website may also collect technical information such as your IP address and browser type, and use cookies as described below.

How we use your data

We use your details to respond to your enquiry, provide quotations and services, manage our business relationship with you and your organisation, and meet our legal obligations. We do not sell your data, and we do not use it for automated decision-making.

Our lawful basis

We process enquiry and business contact data on the basis of our legitimate interests in responding to and managing business enquiries, and, where you become a client, to perform our contract with you. Some records are kept to comply with legal obligations, such as accounting and tax rules.

Sharing your data

We only share personal data with trusted service providers who help us run our business, such as our website host and email provider, and only as needed. They must keep your data secure. We may also share data where the law requires it.

How long we keep it

We keep enquiry data for as long as needed to deal with your enquiry and any follow-up, and client records for as long as required by law and for our legitimate business needs, after which they are securely deleted.

Cookies

Cookies are small files saved on your device. When you first visit, our cookie banner lets you accept all cookies, reject non-essential cookies or choose by category. We only set non-essential cookies if you agree. Your choice is remembered for 6 months, and you can change it at any time using Cookie settings at the bottom of every page. You can also block or delete cookies in your browser settings.

These are the cookies used on this website:

• Necessary: weaver_cookie_consent (set by this website). Remembers your cookie choices so we don’t ask again on every page. Expires after 6 months.
• Necessary: WordPress login cookies (names starting wordpress_ or wp-). Only set for our staff when they log in to manage the website. Visitors don’t receive them.
• Functional: Google Maps (set by Google). Only if you accept Functional cookies, the map on our Contact page loads from Google, which may set its own cookies. See how Google uses cookies.
• Analytics: none at present. We don’t currently use analytics cookies. If we add them, they will only be set if you switch Analytics on.

Your rights

Under UK GDPR you have the right to request access to your personal data, and to ask us to correct it, delete it, restrict or object to its use, or transfer it. To make a request, contact us using the details above. We will respond within one month.

Complaints

If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.